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Meet Our Courier Members: Powering the Last Mile Within
the WCA eCommerce Solutions Network
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Our courier members are the vital final link in the eCommerce chain, specializing in local delivery and returns management to ensure the last mile is not only covered but optimized for an excellent customer experience.
They expertly navigate the complexities of domestic delivery and returns, offering B2C and B2B parcel and freight distribution across diverse markets worldwide. Their deep understanding of local regulations and consumer expectations, combined with services like cash-on-delivery, failed delivery handling, and reverse logistics, keeps goods moving smoothly and customers satisfied.
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Within the fully integrated WCA eCommerce Solutions Network, their capabilities complement those of freight forwarders, customs brokers, and technology providers — together forming a seamless, end-to-end ecosystem.
This integration enables members to offer shippers a single, cohesive solution that covers every stage of the supply chain, from origin to final mile — a unique advantage in today’s competitive global eCommerce landscape.
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As we build the future of our expanded network, we are proud to introduce our first three founding courier members — leaders who embody the strength, expertise, and local market leadership essential to this integration.
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Founded in 2000, YTO Express is a top private express company in China, offering reliable last-mile and cross-border delivery with advanced tracking, same-day service, and returns management.
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Formerly Hermes UK, is a leading UK courier with 20,000+ couriers and 15,000+ ParcelShops and Lockers. Trusted by top retailers and platforms like Vinted, EVRi delivers fast, flexible, and responsible parcel services across the UK and to 220+ destinations.
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Goes beyond freight forwarding, providing high-quality air shipments and courier services with 11 years of eCommerce expertise. A major exporter from Georgia to the GCC/ME region, they handle perishables, live animals, valuables, and eCommerce cargo with speed and care. With 7 global warehouses and partnerships with major airlines, Space Cargo ensures timely delivery across the Caucasus and beyond.
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This showcase is just a glimpse of the courier expertise now available within the WCA eCommerce Solutions Network. As our network continues to evolve, we encourage WCAworld members to consider how these integrated courier capabilities can enhance your service offerings, strengthen your customer relationships, and open new opportunities in the fast-growing eCommerce sector.
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Closing the Supply Chain Loop: Why Couriers Matter More Than Ever
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While freight forwarders and customs brokers manage international transit and clearance, our courier members ensure parcels reach their final destination. By integrating courier expertise, the WCA eCommerce Solutions Network closes the critical last-mile gap, allowing members to build solutions that extend from the port or airport directly to consumers’ homes and businesses.
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This positions us as the world’s only truly global eCommerce network where freight forwarders, customs brokers, technology companies, and couriers collaborate seamlessly to deliver a complete, end-to-end supply chain for online orders—ensuring every shipment is handled with speed, visibility, and care, all the way to the customer’s door.
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New Horizons in eCommerce: Business Growth Through Courier Services
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Courier members are opening new avenues for WCAworld members to grow in eCommerce by expanding service offerings and creating fresh revenue streams. Here’s how:
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- End-to-end branded solutions: Partner to offer seamless “click-to-doorstep” services under one network.
- Smarter cross-border returns: Use local couriers to manage returns efficiently and reintegrate them into global supply chains.
- Direct injection models: Consolidate parcels into destination countries for local delivery, reducing costs and transit times.
- Innovative last-mile services: Parcel lockers, scheduled deliveries, and cash collection open new products and revenue streams.
- Business growth opportunities: Expand your portfolio, enhance customer experience, and confidently enter new eCommerce markets.
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Together, as part of the integrated WCA eCommerce Solutions Network, members can leverage these capabilities to build stronger, more connected, and competitive eCommerce solutions.
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Shaping the Future of eCommerce—Together
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Our network is now a place where freight forwarders, customs brokers, technology companies, and courier experts come together to create the future of global eCommerce. This evolution is about more members, more value, more opportunities, and more reasons to do business within our community as we continue to grow.
We encourage you to explore these new partnerships and tap into the combined expertise of this global group to build a stronger, more connected future for your customers—and for your business.
After spotlighting the courier members now part of our network, we also want to highlight a perfect opportunity to meet them and other members in person: our WCA eCommerce Solutions Cocktail Reception during the 15th WCA Worldwide Conference 2026. If you haven’t added it yet, we invite you to include the cocktail in your registration. We look forward to connecting and continuing to build the future of eCommerce—together.
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Together, we are shaping a seamless, connected future for global eCommerce.
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Explore the latest issue of Voice of the Independent, the leading industry publication dedicated to the independent freight-forwarding community. Gain valuable insights in our feature article: “Time to Stop Treating Trucking as a Commodity and Start Valuing It as a Critical Service”
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